Medical Front Desk Specialist (ECW Experience)

Bucks County Orthopedic Specialists; Doylestown (Bucks County); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Bucks County Orthopedic Specialists in Doylestown, PA is seeking a Front Desk Medical Receptionist to manage the fast-paced front desk and deliver excellent administrative support.

As the first point of contact for patients, you will handle check-ins, scheduling, payments, and HIPAA-compliant data entry while coordinating with clinicians and staff to ensure a smooth, welcoming patient experience.

Qualifikationen

• Prior experience in a medical front desk or customer service role.
• Strong communication, organizational, and interpersonal skills.
• Ability to multitask in a fast-paced healthcare setting.
• Working knowledge of EHR systems (ECW) preferred.
• Proficiency with Microsoft Office and office equipment.
• HIPAA awareness and patient confidentiality knowledge preferred.

Aufgaben

• Greet and assist patients, visitors, and vendors professionally.
• Manage patient check-in/check-out accurately and efficiently.
• Answer and route phone calls, providing information.
• Schedule appointments and maintain provider schedules.
• Verify patient demographic and insurance information in the EHR.
• Collect payments and assist with registrations.
• Support front desk operations and maintain a tidy reception area.
• Coordinate communication between patients, providers, and staff.

Kenntnisse

Communication

Multitasking

Customer service

Interpersonal skills

ECW experience

Ausbildung

High school diploma or equivalent

Tools

ECW (eClinical Works)

Microsoft Office

Jobbeschreibung

Bucks County Orthopedic Specialists in Doylestown, PA is seeking a Front Desk Medical Receptionist to manage the fast-paced front desk and deliver excellent administrative support.

As the first point of contact for patients, you will handle check-ins, scheduling, payments, and HIPAA-compliant data entry while coordinating with clinicians and staff to ensure a smooth, welcoming patient experience.