Receptionist

The US Oncology Network

Crystal Lake (IL)

On-site

USD 25,000 - 28,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental and Vision Coverage
401(k)
Healthcare Savings Account
Generous PTO Package
Health and Wellness Perks Program

Job summary

The US Oncology Network–Crystal Lake clinic is seeking a Receptionist to greet patients and visitors, collect insurance details, and handle front-desk tasks with professionalism. This full-time role is based in Crystal Lake, IL, offering an hourly rate of $18-$20 and benefits.

The position includes responsibilities such as handling co-pays, updating demographics, and ensuring confidentiality while supporting clinic operations and patient flow.

Qualifications

  • High school diploma or equivalent required.
  • Minimum five years office experience, preferably in medical setting.

Responsibilities

  • Greets patients and visitors into the clinic in a prompt, courteous and professional manner.
  • Obtains demographic and insurance information and copies of IDs and insurance cards.
  • Collects co-pays, deductible and other out‑of‑pocket amounts at time of visit.
  • Maintains lobby area in a neat and orderly manner.
  • Identifies no shows and forwards for patient notification.
  • Protects patient confidentiality and follows policies and procedures.

Skills

Customer service
Front desk
Communication

Education

High school diploma or equivalent

Job description

Hourly Rate $18-$20

Health and Wellness Perks Program

Under minimal supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Insures all appropriate forms are complete, accurate, and according to company guidelines. Serves as a liaison between patient and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.


Receptionist

Full-Time

Crystal Lake, IL

Hourly Rate $18-$20

Benefits Include:


  • Medical, Dental and Vision Coverage

  • 401(k)

  • Healthcare Savings Account

  • Generous PTO Package

  • Health and Wellness Perks Program


Under minimal supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required. Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system. Collects co-pays, deductible and other out of pocket amounts at time of visit. Maintains lobby area in a neat and orderly manner. Identifies no shows and forwards for patient notification. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested. Prepares correspondence, memos, forms and other typing as requested by supervisor. Travels to other sites as needed.


Responsibilities


  • Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.

  • Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.

  • Collects co-pays, deductible and other out of pocket amounts at time of visit.

  • Maintains lobby area in a neat and orderly manner.

  • Identifies no shows and forwards for patient notification.

  • Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.

  • Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested. Prepares correspondence, memos, forms and other typing as requested by supervisor.

  • Travels to other sites as needed.


Qualifications

High school diploma or equivalent required. Minimum five years office experience, preferably in medical setting.


About Illinois Cancer Specialists

Illinois Cancer Specialists (ICS) is dedicated to providing convenient, compassionate leading-edge cancer care to patients in Chicago and the surrounding areas. With more than 30 years in practice and over 400 years of combined physician experience, ICS is changing the forefront of patient care. Our dedicated and highly-skilled physicians and staff, who specialize in caring for patients with cancer and blood disorders, provide unparalleled access to the most innovative, advanced therapies and latest technologies throughout Chicago and the surrounding areas. With more than 20 board certified physicians, ICS offers convenient, compassionate care in ten locations. For more information about Illinois Cancer Specialists visit www.illinoiscancerspecialists.com. Illinois Cancer Specialists is united in healing with The US Oncology Network, one of the nation's largest networks of integrated, community-based oncology practices dedicated to advancing high-quality, evidence-based cancer care. As an affiliate of The US Oncology Network, ICS is united with more than 1,000 physicians nationwide. Illinois Cancer Specialists participates in clinical trials through US Oncology Research, which has played a role in approximately 60 FDA-approved cancer therapies, nearly one-third of all cancer therapies approved by the FDA to date. For more information, visit www.usoncology.com.

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