Medical Front Desk & Scheduling Specialist

CLINICAL MASSAGE CALIFORNIA INC; Rocklin (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

Clinical Massage California Inc is seeking a Medical Secretary to greet patients, check them in, pull files, and gather new patient information. You will also answer phones, mail or fax documentation, and maintain medical records with precision.

The ideal candidate is highly organized and works well independently and in a team. The role involves managing appointments, assisting with memberships and product education, and supporting both clinical and administrative duties.

Qualifications

• Excellent organizational skills.
• Familiarity with Google Workspace suite.
• Proficiency with multi-line VOIP phone services.
• Strong verbal communication, including the ability to conduct professional and courteous phone conversations.
• Strong written communication for emails and documents.

Responsibilities

• Open the clinic, turn on lights, equipment, and check voicemails.
• Manage appointments and schedule changes promptly and efficiently.
• Greet and check in patients; ascertain needs.
• Pull medical records or take new patient history.
• Answer calls and schedule appointments or answer questions.
• Maintain comprehensive medical records.
• Process clinic linens as needed.
• Educate patients on products and educate on proper product use.

Skills

Organizational skills

Verbal communication

Written communication

Tools

Google Workspace

VOIP phone systems

Job description

Clinical Massage California Inc is seeking a Medical Secretary to greet patients, check them in, pull files, and gather new patient information. You will also answer phones, mail or fax documentation, and maintain medical records with precision.

The ideal candidate is highly organized and works well independently and in a team. The role involves managing appointments, assisting with memberships and product education, and supporting both clinical and administrative duties.