Medical Secretary

CLINICAL MASSAGE CALIFORNIA INC; Rocklin (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

Clinical Massage California Inc is seeking a Medical Secretary to greet patients, check them in, pull files, and gather new patient information. You will also answer phones, mail or fax documentation, and maintain medical records with precision.

The ideal candidate is highly organized and works well independently and in a team. The role involves managing appointments, assisting with memberships and product education, and supporting both clinical and administrative duties.

Qualifications

• Excellent organizational skills.
• Familiarity with Google Workspace suite.
• Proficiency with multi-line VOIP phone services.
• Strong verbal communication, including the ability to conduct professional and courteous phone conversations.
• Strong written communication for emails and documents.

Responsibilities

• Open the clinic, turn on lights, equipment, and check voicemails.
• Manage appointments and schedule changes promptly and efficiently.
• Greet and check in patients; ascertain needs.
• Pull medical records or take new patient history.
• Answer calls and schedule appointments or answer questions.
• Maintain comprehensive medical records.
• Process clinic linens as needed.
• Educate patients on products and educate on proper product use.

Skills

Organizational skills

Verbal communication

Written communication

Tools

Google Workspace

VOIP phone systems

Job description

We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.

Responsibilities

• Open the clinic including turning on lights, equipment, and checking voicemails
• Manage appointments and schedule changes promptly and with efficiency
• Greet patients who walk through the door
• Ascertain their needs and get them checked in
• Pull their medical records, or take a new patient history
• Answer the phone and schedule appointments or answer patient questions
• Maintain comprehensive medical records, as needed
• Process clinic linens as needed
• Maintain retail stock on shelves and educate patients on proper product use
• Educate and process memberships and package plans for private paying patients

Qualifications

• Excellent organizational skills
• Familiarity with basic computer programs, such as the Google Workspace suite
• Proficiency with multi-line VOIP phone services
• Strong verbal communication skills, including the ability to conduct professional and courteous phone conversations with clairity and confidence
• Strong written communication skills including the ability to draft clear, concise, and professional emails and documents

Training

• Starting March 10th - 13th
• 11:30 am to 4:30 pm

Hours

• Mon, Tues, Weds, Fri 6:30 am to 11:30 am
• Thurs 6:30 am to 12:30 pm
• Pick up time available as coverage needs arise

Interviews

• Thursday March 6th - 2:30 pm to 4 pm
• Friday March 7th - 12 pm to 3 pm
• Saturday March 8th - 8 am and 11 am

In-person interviews are strongly preferred but may be scheduled virtually through Google Meet. We will review each applicant's individual circumstances before agreeing to meet virtually.

Compensation: $22.00 - $25.00 per hour

About Us

Clinical Massage, also known as Medical Massage, is simply a collection of massage techniques that focus on improving conditions that have been diagnosed by a physician.

At Clinical Massage Therapy, we value our clients and focus on exceptional service, education, and referrals. We offer Trigger Point Therapy and Deep Tissue Massage, as well as items to purchase for continued self-care at home to relieve the pain and discomfort of trigger points and myofascial pain.

How many years of previous experience do you have as a Medical Secretary? *

This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule? *

Do you have reliable transportation to and from work? *

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