Medical Front Desk & Scheduling Specialist

Southern Orthopaedic Surgeons, LLC; Prattville, Northern (AL, KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Southern Orthopaedic Surgeons, LLC is seeking an on-site Medical Office Administrative role to support patient intake, scheduling, and insurance verification. The position requires basic computer skills and a friendly, detail-oriented approach to handling sensitive information.

The role involves coordinating clinic schedules, verifying insurance coverage, collecting co-pays, and assisting multiple departments to ensure smooth patient care and timely follow-up appointments within the practice.

Qualifications

• Minimum high school diploma or equivalent.
• At least 1 year of customer service experience.
• Experience in insurance verification preferred.
• Experience in a medical office is a plus.

Responsibilities

• Prepare clinics in advance for upcoming physician schedules.
• Check for errors in scheduling on your clinic schedule.
• Import patient medical information from the patient portal and pharmacies when available.
• Verify patient insurance coverage, check for other policies, and determine the correct co-pay amount to collect.
• Obtain a copy of the patient’s driver’s license and front and back of insurance cards if not scanned at the Kiosk.
• Coordinate physical therapy scheduling and referrals within the practice.

Skills

Customer Service

Insurance Verification

Medical Office

Education

High School or better

Job description

Southern Orthopaedic Surgeons, LLC is seeking an on-site Medical Office Administrative role to support patient intake, scheduling, and insurance verification. The position requires basic computer skills and a friendly, detail-oriented approach to handling sensitive information.

The role involves coordinating clinic schedules, verifying insurance coverage, collecting co-pays, and assisting multiple departments to ensure smooth patient care and timely follow-up appointments within the practice.