Medical Front Desk & Scheduling Specialist

Inspira Health Network; Mount Royal (NJ); On-site; USD 32,000 - 48,000; Full time

Job summary

Inspira Health Network is seeking a nonexempt clerical assistant to support daily medical office activities in Mount Royal, NJ. The role includes greeting patients, managing phone calls, scheduling, and patient registrations while coordinating referrals and insurance eligibility.

A strong emphasis is placed on courtesy and professional service. Qualifications include a high school diploma or GED, with one year of customer service or reception experience preferred.

Qualifications

• High school diploma or GED required.
• Experience in customer service or reception preferred.
• Completion of Medical Terminology Course strongly preferred.

Responsibilities

• Greet patients in a prompt, courteous, and professional manner.
• Answer and transfer or triage telephone calls.
• Schedule appointments for patients and register them.
• Verify insurance eligibility and coordinate patient referrals.
• Coordinate reminder calls for next-day appointments as needed.
• Collect payments and reconcile daily cash reports.
• Schedule patient studies ordered by providers.

Skills

Customer service

Reception

Phone etiquette

Medical terminology

Education

High school diploma or GED

Medical Terminology Course

Job description

Inspira Health Network is seeking a nonexempt clerical assistant to support daily medical office activities in Mount Royal, NJ. The role includes greeting patients, managing phone calls, scheduling, and patient registrations while coordinating referrals and insurance eligibility.

A strong emphasis is placed on courtesy and professional service. Qualifications include a high school diploma or GED, with one year of customer service or reception experience preferred.