Medical Front Desk Specialist - Patient Services

Advocare LLC; Mount Arlington (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical and Rx

Dental

Vision

401K Employer Match

Flexible Spending Accounts (FSA)

Health Savings Account (HSA)

Job summary

A healthcare provider is seeking a Front Desk Receptionist in Mount Arlington, NJ to manage patient interactions and perform administrative tasks. Responsibilities include greeting patients, answering calls, scheduling appointments, and handling medical records. The ideal candidate possesses excellent customer service skills and experience in a medical environment. Full-time benefits include medical, dental, and a 401K plan, while part-time employees also receive vision and flexible spending accounts.

Qualifications

• High School Diploma or Equivalent is required.
• Experience with Microsoft Office is essential.
• Preferably one year of prior experience in a medical setting.

Responsibilities

• Answer incoming phone calls professionally.
• Schedule patient appointments and transfer calls appropriately.
• Greet patients and visitors in a welcoming manner.
• Collect and post co-pays on office visit days.
• Ensure patients check out as they leave the office.
• Confirm patient appointments and document cancellations.
• Prepare doctor’s patient files by organizing charts.

Skills

Excellent customer service skills

Effective verbal and written communication skills

Professionalism and confidentiality

Ability to establish and maintain effective working relationships

Detail oriented

Versatility and flexibility

Education

High School Diploma or Equivalent

Experience with Microsoft Office

One year of prior experience in a medical setting preferred

Job description

A healthcare provider is seeking a Front Desk Receptionist in Mount Arlington, NJ to manage patient interactions and perform administrative tasks. Responsibilities include greeting patients, answering calls, scheduling appointments, and handling medical records. The ideal candidate possesses excellent customer service skills and experience in a medical environment. Full-time benefits include medical, dental, and a 401K plan, while part-time employees also receive vision and flexible spending accounts.