Medical Front Desk Pro: Patient Concierge & Scheduling

Medical Specialists of the Palm Beaches; Delray Beach (FL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account

PTO and Holiday pay

Life insurance

Disability insurance (voluntary)

Additional life insurance

Accident & Critical Illness Insurance

401K with employer contribution

Job summary

Medical Specialists of the Palm Beaches is seeking a detail‑oriented Medical Receptionist to join our Delray Beach practice. You will greet patients, verify insurance, ensure referrals are met, manage appointments, and maintain smooth office operations.

The role requires multitasking, patience, and a steady pace, with responsibilities spanning sign‑in, demographic updates, chart filing, and basic administrative duties.

Qualifications

• High school diploma or equivalent required.
• 1–2 years in a medical office or healthcare setting preferred.
• Familiarity with medical terminology, medical insurance billing, and computer systems preferred.
• Billing/coding education or certification is a plus.
• Knowledge of CPT, ICD-10 codes, and Athena software is a plus.
• Strong organizational, verbal, and written communication skills.
• Ability to handle interruptions with patience and professionalism.
• Proficiency in typing and using a computer keyboard is required.

Responsibilities

• Greet patients on arrival and assist with sign‑in.
• Verify and update patient insurance and demographic information.
• Ensure HMOs have correct referrals for visits.
• Direct new patients to complete paperwork and file charts.
• Answer calls, schedule appointments, and route to staff.
• Update sign‑in sheet and prepare charts for the Medical Assistant.
• Enter patient demographics in the computer system and file daily.
• Pull patient charts for incoming faxes and manage handling.

Skills

Medical terminology

Medical billing

Typing proficiency

Verbal communication

Written communication

Education

High school diploma or equivalent

Tools

Athena software

CPT/ICD-10 codes

Job description

Medical Specialists of the Palm Beaches is seeking a detail‑oriented Medical Receptionist to join our Delray Beach practice. You will greet patients, verify insurance, ensure referrals are met, manage appointments, and maintain smooth office operations.

The role requires multitasking, patience, and a steady pace, with responsibilities spanning sign‑in, demographic updates, chart filing, and basic administrative duties.