Medical Front Desk & Scheduling Specialist

Atlantic Brain and Spine PA; Pine Valley Estates (NC); On-site; USD 23,000 - 26,000; Full time

Job summary

Atlantic Brain and Spine PA is seeking a Front Desk Receptionist in North Carolina. The role involves greeting patients, registering accounts, scheduling appointments and processing referrals, while handling payments and maintaining confidentiality.

The position is full-time and requires organization and professional communication. Responsibilities include coordinating check-in/check-out, notifying clinicians of arrivals, scanning records into the EMR, and keeping the reception area orderly to

Qualifications

• Minimum of one year experience in a medical office reception
• Ability to handle confidential information with discretion
• Strong communication and organizational skills
• Willingness to work full-time
• Experience with EMR and patient scheduling is a plus

Responsibilities

• Greet patients and visitors in person or on the telephone
• Register patient accounts and manage check-in/check-out
• Process outgoing referrals and schedule appointments
• Handle payment collections and postings
• Improve patient satisfaction and optimize provider time and room utilization
• Notify providers and staff of patient arrivals
• Scan medical records into the EMR (paper, CD images)
• Maintain patient confidentiality and privacy
• Answer telephone calls and direct inquiries
• Keep reception area clean and organized

Job description

Atlantic Brain and Spine PA is seeking a Front Desk Receptionist in North Carolina. The role involves greeting patients, registering accounts, scheduling appointments and processing referrals, while handling payments and maintaining confidentiality.

The position is full-time and requires organization and professional communication. Responsibilities include coordinating check-in/check-out, notifying clinicians of arrivals, scanning records into the EMR, and keeping the reception area orderly to