Medical Front Desk & Scheduling Specialist

Penn Medicine, University of Pennsylvania Health System; Doylestown (Bucks County); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Tuition assistance

Comprehensive benefits

Job summary

Penn Medicine in Bucks County, PA, is seeking a front desk/medical office clerk to greet patients, schedule appointments, and check them in, providing essential clerical support for smooth office operations.

You will verify active insurance, collect co-pays, route referrals as needed, enter demographics into ECW for billing, and handle phone calls with professionalism to contribute to accurate records and patient care.

Qualifications

• H.S. Diploma/GED (Required).
• Medical office experience preferred.

Responsibilities

• Greet patients at the front desk and schedule/ check-in.
• Verify insurance is active and collect applicable co-pays.
• Direct patients to obtain records, referrals, or paperwork.
• Enter patient demographics into ECW for billing and quality data.
• Answer and route telephone calls to appropriate departments.
• Process pre-certifications for tests as ordered by physicians.

Skills

Scheduling

Greet Patients

Phone Etiquette

Data Entry

Customer Service

Education

H.S. Diploma/GED

Tools

ECW

Navinet

Job description

Penn Medicine in Bucks County, PA, is seeking a front desk/medical office clerk to greet patients, schedule appointments, and check them in, providing essential clerical support for smooth office operations.

You will verify active insurance, collect co-pays, route referrals as needed, enter demographics into ECW for billing, and handle phone calls with professionalism to contribute to accurate records and patient care.