Multi-Duty Receptionist - Summit Medical Group at Cookeville

SMG Brand; Cookeville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Summit Medical Group in Cookeville, TN is seeking a Multi-Duty Receptionist for a full-time, on-site position. The role greets, directs, and schedules patients and visitors and supports front-office operations.

Typical duties include patient check-in, updating records, collecting copays, maintaining scheduling, and assisting with lab coordination as needed. High school diploma required; one year medical-office experience preferred.

Qualifications

• Customer-focused receptionist duties required in a medical office.
• Strong interpersonal skills and attention to detail.
• Ability to manage checks-in, scheduling, and payments accurately.

Responsibilities

• Greets patients and visitors promptly and courteously.
• Checks-in patients, verifies information, and collects copays.
• Assists patients with ambulatory needs and maintains scheduling.
• Maintains workstation and follows office policies.

Skills

Customer service

Scheduling

Education

High School Diploma or equivalent

Job description

Multi-Duty Receptionist - Summit Medical Group at Cookeville

Job Category: Front Office

Requisition Number: MULTI002569

• Posted : October 5, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Cookeville, TN 38501, USA

Description

Summit Medical Group at Cookeville is seeking a Multi-Duty Receptionist to join their practice. This is a full time opportunity. This position greets, directs and schedules patients and visitors.

Examples of Duties (List does not include all duties assigned)

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.
• Maintains computerized scheduling and follows office scheduling policies.
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 30 days in advance for time off (excluding emergencies.)
• Cooperates and helps out coworkers if needed and is committed to the success of the team.
• Assists with charge entry and/or coding issues, if requested.
• Attends meetings, as required.
• Performs related work, as assigned.

Education

High School Diploma, or equivalent, required.

Experience

Prefer one-year experience in a medical office setting.

Summit Medical Group is East Tennessee’s largest primary care organization with more than 526 providers at 90 practice locations in 23 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center. Summit provides healthcare services to more than 370,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.com

In addition to our commitment to the health of our community, our organization is also committed to the health of our employees through our employee Wellness Program.

• Employees receive a discounted monthly insurance premium if they actively participate in the wellness program.
• Pre-employment drug testing will occur prior to starting work and only candidates who pass the drug test will be considered eligible for employment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.