Multi-Duty Receptionist - Summit Medical Group at Cookeville

Summit Medical Group; Cookeville (TN); Vor Ort; USD 28.000 - 36.000; Vollzeit

Zusammenfassung

Summit Medical Group at Cookeville is seeking a Multi-Duty Receptionist for a full-time role. The position greets, directs and schedules patients and visitors, handling registration, copays and basic administrative tasks in a medical office setting.

The role emphasizes strong customer service, punctuality and team cooperation, with duties such as phone management, chart filing, scheduling and coordination of lab work. A high school diploma is required; one year in a medical office is preferred.

Qualifikationen

• High School Diploma or equivalent required.
• Prefer one-year experience in a medical office setting.

Aufgaben

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.
• Maintains computerized scheduling and follows office scheduling policies.
• Handles phone calls as appropriate (e.g. appointment confirmations, referral calls, pre-certs, etc.)
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 30 days in advance for time off (excluding emergencies.)
• Cooperates and helps out coworkers if needed and is committed to the success of the team.
• Attends meetings, as required.
• Performs related work, as assigned.

Kenntnisse

Customer service

Punctuality

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Summit Medical Group at Cookeville is seeking a Multi-Duty Receptionist to join their practice. This is a full time opportunity. This position greets, directs and schedules patients and visitors.

Examples of Duties (List does not include all duties assigned)

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.
• Maintains computerized scheduling and follows office scheduling policies.
• Handles phone calls as appropriate (e.g. appointment confirmations, referral calls, pre-certs, etc.)
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 30 days in advance for time off (excluding emergencies.)
• Cooperates and helps out coworkers if needed and is committed to the success of the team.
• Assists with charge entry and/or coding issues, if requested.
• Attends meetings, as required.
• Performs related work, as assigned.

Education

High School Diploma, or equivalent, required.

Experience

Prefer one-year experience in a medical office setting.

Summit Medical Group is East Tennessee’s largest primary care organization with more than 526 providers at 90 practice locations in 23 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center. Summit provides healthcare services to more than 370,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.com

In addition to our commitment to the health of our community, our organization is also committed to the health of our employees through our employee Wellness Program. Employees receive a discounted monthly insurance premium if they actively participate in the wellness program. Pre-employment drug testing will occur prior to starting work and only candidates who pass the drug test will be considered eligible for employment.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.