Medical Office Front Desk & Billing Specialist

United Surgical Partners International; Bestgate Terrace (MD); On-site; USD 19,286 - 27,552; Full time

Job summary

United Surgical Partners International is seeking a Front Office Receptionist to greet patients, route calls, verify insurance, and assist with scheduling and registration. This cross‑functional role spans Front Desk, Scheduling and Receptionist duties.

The ideal candidate has a high school diploma or GED, 2 years in a medical office, knowledge of revenue cycle processes, and strong organizational and communication skills. HIPAA compliance and accurate data entry are essential.

Qualifications

• High school diploma or GED required.
• Prefer at least 2 years in a medical office or healthcare business office operations.
• Knowledge of revenue cycle processes including health insurance billing, collections and cash posting.
• Familiarity with various health insurance programs including governmental and non-governmental.
• Excellent organizational and time management skills.
• Prefer knowledge of medical terminology.

Responsibilities

• Receives patients and visitors and assists with scheduling and registration.
• Verifies patient demographics and insurance information.
• Coordinates and schedules appointments and referrals.
• Registers patients and ensures demographic data is current.
• Ensures documents are received and recorded in the patient’s chart, including orders and consent forms.
• Maintains patient charts and ensures confidentiality per HIPAA.
• Answers non-medical questions and provides routine non-medical instructions.
• Enters patient demographics, including insurance information, into the system.
• Collects copayments and communicates patient financial responsibilities.
• Performs reminder calls prior to procedures.
• May accompany patients for center navigation to maintain smooth operations.
• Understands and adheres to HIPAA policies and procedures.

Skills

Medical office experience

Revenue cycle knowledge

Insurance programs knowledge

Organizational skills

Time management

Medical terminology

Education

High school diploma or GED

Job description

United Surgical Partners International is seeking a Front Office Receptionist to greet patients, route calls, verify insurance, and assist with scheduling and registration. This cross‑functional role spans Front Desk, Scheduling and Receptionist duties.

The ideal candidate has a high school diploma or GED, 2 years in a medical office, knowledge of revenue cycle processes, and strong organizational and communication skills. HIPAA compliance and accurate data entry are essential.