Healthcare Front Desk Specialist – Scheduling & Billing

United Surgical Partners International; Bestgate Terrace (MD); On-site; USD 28,000 - 38,000; Full time

Job summary

United Surgical Partners International is seeking a Front Office Receptionist to greet patients, route calls, and support scheduling and registration. You will verify insurance information, collect payments, and coordinate with referrals to ensure smooth patient flow.

The role requires at least a high school diploma and preferably 2 years in a medical office setting, with strong organizational and communication skills to maintain accurate patient records and HIPAA compliance.

Qualifications

• High school diploma or GED required.
• Prefer minimum of 2 years of experience in a medical office or healthcare business office operations; or equivalent combination of education and experience.
• Revenue cycle knowledge including health insurance billing, collection and cash posting.
• Knowledge of various health insurance programs including Governmental and Non-Governmental.
• Excellent organizational and time management skills.
• Knowledge of medical terminology.

Responsibilities

• Greet patients and visitors and verify insurance information.
• Schedule appointments and register patients.
• Handle insurance verification and cash collections.
• Enter demographics and insurance data into the applicable system.
• Maintain patient charts and ensure confidentiality per HIPAA.
• Answer calls and route messages; provide non-medical information when possible.
• Coordinate referrals and exchange of patient data with referral sources as needed.
• Client reminder calls prior to procedures.
• Maintain office supplies and support QAPI and Safety programs.

Skills

Organizational skills

Time management

Revenue cycle knowledge

Medical terminology knowledge

Education

High school diploma or GED

Job description

United Surgical Partners International is seeking a Front Office Receptionist to greet patients, route calls, and support scheduling and registration. You will verify insurance information, collect payments, and coordinate with referrals to ensure smooth patient flow.

The role requires at least a high school diploma and preferably 2 years in a medical office setting, with strong organizational and communication skills to maintain accurate patient records and HIPAA compliance.