Medical Front Desk & Scheduling Champion (Flexible 30h)

MT. PLEASANT PHYSICAL MEDICINE AND REHABILITATION; Town of Mount Pleasant (NY); On-site; USD 22,000 - 30,000; Part time

Job summary

Mt. Pleasant Physical Medicine and Rehabilitation in Thornwood, NY seeks a friendly Front Desk Receptionist to warmly greet patients and support a collaborative healthcare team.

You will manage calls, schedule appointments, verify insurance, collect co-pays, maintain accurate EHR records, coordinate referrals, and keep the front desk organized in a fast-paced environment. Flexible schedule around 30 hours per week.

Qualifications

• Prior experience in a medical front desk or healthcare reception is preferred.
• Familiarity with medical insurance verification and billing processes.
• Proficient with EHR/EMR systems and general computer skills.

Responsibilities

• Greet and check in patients in a warm, professional manner.
• Answer and direct calls, schedule appointments, and manage calendar.
• Verify insurance eligibility and collect co-pays at time of service.
• Maintain patient records using EHR/EMR software.
• Coordinate referrals and communications between patients and staff.
• Manage intake forms and ensure all documentation is complete.
• Maintain a clean, welcoming reception area.

Skills

Front desk experience

Medical billing familiarity

Phone etiquette

Customer service

EHR/EMR proficiency

Multitasking

Organization

Team collaboration

Tools

EHR/EMR software

Job description

Mt. Pleasant Physical Medicine and Rehabilitation in Thornwood, NY seeks a friendly Front Desk Receptionist to warmly greet patients and support a collaborative healthcare team.

You will manage calls, schedule appointments, verify insurance, collect co-pays, maintain accurate EHR records, coordinate referrals, and keep the front desk organized in a fast-paced environment. Flexible schedule around 30 hours per week.