Patient Access Specialist - Scheduling & Registration

Arkansas Children's; Little Rock (AR); On-site; USD 24,000 - 30,000; Full time

Job summary

Arkansas Children's is seeking a daytime, full-time Access Primary Care Clinic scheduler to manage patient appointments and registrations in a busy outpatient setting.

The role involves coordinating referrals, verifying insurance, collecting co-payments, and activating MyChart while maintaining a welcoming, patient-centered environment. Safety-sensitive; standard vaccines and tobacco-free workplace.

Qualifications

• No formal education requirements.
• High school diploma or GED or equivalent recommended.

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Education

No education requirements

High school diploma or GED recommended

Job description

Arkansas Children's is seeking a daytime, full-time Access Primary Care Clinic scheduler to manage patient appointments and registrations in a busy outpatient setting.

The role involves coordinating referrals, verifying insurance, collecting co-payments, and activating MyChart while maintaining a welcoming, patient-centered environment. Safety-sensitive; standard vaccines and tobacco-free workplace.