Medical Front Desk & Scheduling Coordinator

Southeastern Medical Oncology Center (SMOC); Goldsboro (NC); On-site; USD 32,000 - 43,000; Full time

Job summary

SMOC is seeking a detail‑oriented front office specialist to join our medical office team in North Carolina. You will greet patients, schedule tests, collect payments, and ensure accurate data entry in Practice Management and EHR systems.

The role requires 2+ years in a medical front-office setting, strong customer service, and HIPAA knowledge. Travel to other SMOC sites may be required; high school diploma or GED is mandatory.

Qualifications

• Minimum high school diploma or GED required.
• Minimum of two years of front office experience, preferably in a medical setting.
• 1–2 years of customer service.

Responsibilities

• Create a positive and professional first impression for patients.
• Schedule appointments and assist with additional testing as directed by the physician.
• Ensure all required patient paperwork is compiled for that day’s appointments.
• Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
• Enter required patient demographics and clinical information into Practice Management and EHR.
• Scan driver’s license and insurance cards into Ntierprise (front and back).
• Obtain referrals, scan into EMR, and link to that day’s appointment in Practice Management.
• Reconcile payment batches daily and report to Site Manager.
• Schedule follow-up procedures and coordinate local ASC cases.
• Assist patients with completing Phreesia registration.
• Travel to other sites within a reasonable geographic region.

Skills

Customer service

Attention to detail

Communication skills

HIPAA compliance

Multitasking

Typing speed 40 WPM

Education

High School Diploma or GED

Tools

Practice Management software

Electronic Health Records

Job description

SMOC is seeking a detail‑oriented front office specialist to join our medical office team in North Carolina. You will greet patients, schedule tests, collect payments, and ensure accurate data entry in Practice Management and EHR systems.

The role requires 2+ years in a medical front-office setting, strong customer service, and HIPAA knowledge. Travel to other SMOC sites may be required; high school diploma or GED is mandatory.