Medical Front Desk & Scheduling Clerk

Baylor St. Luke's Medical Group; Arroyo Grande (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Dignity Health Arroyo Grande Community Hospital is seeking a Clerk to be the welcoming face and organizational hub of the clinic. You will manage patient registration, scheduling, and confidential billing inquiries, ensuring smooth daily operations.

The role requires strong organizational skills, customer focus, and a proactive ability to work in a fast-paced environment while maintaining confidentiality and efficiency.

Qualifications

• Completion of a medical terminology class or equivalent work experience, upon hire.
• Previous clerical experience in a medical setting, including telephone and typing skills, or
• Other medical billing experience

Responsibilities

• Welcoming patients and serving as the organizational hub of the clinic.
• Manage patient registration and scheduling, and monitor patient flow.
• Address billing inquiries and provide clerical support with confidentiality for all transactions.
• Handle financial transactions securely and maintain strict confidentiality.
• Keep physicians and technologists informed of phone reports and STAT cases.
• Distribute daily schedules and reports in order of priority to facilitate patient care.

Skills

Organizational skills

Customer service

Attention to detail

Education

Medical terminology class or equivalent

Job description

Dignity Health Arroyo Grande Community Hospital is seeking a Clerk to be the welcoming face and organizational hub of the clinic. You will manage patient registration, scheduling, and confidential billing inquiries, ensuring smooth daily operations.

The role requires strong organizational skills, customer focus, and a proactive ability to work in a fast-paced environment while maintaining confidentiality and efficiency.