Patient Access & Registration Specialist

CommonSpirit Health; Arroyo Grande (CA); On-site; USD 38,000 - 60,000; Full time

Job summary

Dignity Health - Arroyo Grande Community Hospital in Arroyo Grande, CA is seeking a Patient Registration Representative to ensure a positive patient experience during registration and to collect accurate demographics, verify insurance, and explain hospital policies.

You will enter data into the ADT system, identify patients to avoid duplicates, and support CMS billing requirements while maintaining attention to detail and strong communication with patients and families.

Qualifications

• Strong customer service and communication skills are essential.
• Attention to detail in data entry and insurance information is required.
• Ability to explain hospital policies and patient rights to families.

Responsibilities

• Identify patients and collect accurate demographics.
• Verify insurance and determine/collect financial liability.
• Enter demographic information into the ADT system accurately and timely.
• Identify patient to prevent duplicate medical record numbers.
• Meet CMS billing requirements and document compliance in the system.

Skills

Customer service

Attention to detail

Communication

Education

High School Diploma

GED

Job description

Dignity Health - Arroyo Grande Community Hospital in Arroyo Grande, CA is seeking a Patient Registration Representative to ensure a positive patient experience during registration and to collect accurate demographics, verify insurance, and explain hospital policies.

You will enter data into the ADT system, identify patients to avoid duplicates, and support CMS billing requirements while maintaining attention to detail and strong communication with patients and families.