Admin. Clerk

Marian Regional Medical Center; Santa Maria (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Marian Regional Medical Center clinic seeks a Clinic Clerk to serve as the welcoming face and organizational hub for patients. You will manage patient registration, scheduling, and flow, address billing inquiries, and provide essential clerical support with strict confidentiality.

You will handle payments, ensure accurate order entry, and maintain smooth operations in a fast-paced clinic. Strong organizational skills and a customer-centric approach are essential for success.

Qualifications

• Completion of a medical terminology class or equivalent work experience.
• Preferred clerical experience in a medical setting with telephone and typing skills or other medical billing experience.

Responsibilities

• Register and schedule patients and manage front-desk flow.
• Process patient flow and assist with scheduling and appointments.
• Address billing inquiries and collect payments when required.
• Provide clerical support while maintaining patient confidentiality.
• Handle financial transactions securely and accurately.
• Maintain a fast-paced yet organized work environment.
• Collaborate with care teams to ensure smooth clinic operations.

Skills

Customer service

Organizational skills

Attention to detail

Education

Medical terminology course or equivalent

Tools

Typing skills

Billing systems

Job description

Job Summary and Responsibilities

As a Clinic Clerk, you will be the welcoming face and organizational hub of our clinic, ensuring a seamless and positive experience for every patient.

Every day, you will expertly manage patient registration and scheduling, efficiently process patient flow, address billing inquiries, and provide essential clerical support. You'll maintain strict confidentiality, handle financial transactions securely, and remain vigilant for any patient needs, all while contributing to a smooth, on-schedule operation.

To be successful in this role, you will possess exceptional organizational skills, a customer-centric approach, meticulous attention to detail, and a proactive ability to manage a fast-paced environment while upholding the highest standards of confidentiality and efficiency.

• Demonstrates comprehensive knowledge of third-party payor (HMO, PPO, EPO, government programs, etc.).
• Obtains required authorizations for all exams upon scheduling and/or registering. Processes TARs when necessary.
• Enters the correct order under the order entry module. Ensures that all orders have correlating diagnoses and notifies the technologists of phone report exams and STAT cases.
• Accepts payments and sets up payment arrangement contracts.
• Processes all subpoenas and requests from insurance companies, attorneys and attorney services. Ensures processing fee and patient authorization has been obtained.
• Separates and distributes all cardiovascular reports in order of priority, facilitating patient care.

Job Requirements

Required

• Completion of a medical terminology class or equivalent work experience, upon hire

Preferred

• Previous clerical experience in a medical setting, including telephone and typing skills or
• Other medical billing experience

Where You'll Work

Founded in 1940, Dignity Health - Marian Regional Medical Center is a 191-bed, acute care, nonprofit hospital located in Santa Maria, California. Serving over 250,000 patients annually, the hospital offers a full complement of services including Level II Trauma Center, Level III NICU, cancer care, orthopedics, and stroke care. Additionally, Marian Regional Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and the only healthcare facility on the Central Coast to offer ECMO.

One Community. One Mission. One California