Medical Front Desk & Records Coordinator

US Lawns; Glendale (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Dental insurance

Disability insurance

Life insurance

Paid time off

Vision insurance

Paid holidays

Bereavement leave

Job summary

Prime MSO in Glendale, CA seeks a Front Office Receptionist to serve as the primary contact and manage medical and demographic records with accuracy. You will uphold patient privacy, coordinate with surgical facilities, and support billing and accounting processes.

The role requires strong organization, professional demeanor, and the ability to multi-task in a busy clinical front desk. Experience with EHR systems and Microsoft Office is preferred, and a high school diploma is required.

Qualifications

• Professional demeanor and well-groomed appearance.
• Clear telephone etiquette and professional communication.
• Strong written and verbal communication skills.
• Ability to multi-task and prioritize in a high-volume environment.
• Ability to collaborate across departments.

Responsibilities

• Document management and file auditing of medical and demographic records.
• Coordinate with Billing/Accounting and surgical facilities for missing/revision requests.
• Front desk duties including greeting visitors, answering calls, and directing inquiries.
• Administrative tasks: mail, calendars, directory updates, photocopying, scanning.
• Maintain front office cleanliness and confidentiality per HIPAA.

Skills

Professional demeanor

Telephone etiquette

Written & verbal communication

Multi-tasking

Cross-department collaboration

Education

High school diploma or equivalent

Associate’s degree or medical office certification

Tools

Electronic Health Record (EHR) systems

Microsoft Office Suite

Document management platforms

Job description

Prime MSO in Glendale, CA seeks a Front Office Receptionist to serve as the primary contact and manage medical and demographic records with accuracy. You will uphold patient privacy, coordinate with surgical facilities, and support billing and accounting processes.

The role requires strong organization, professional demeanor, and the ability to multi-task in a busy clinical front desk. Experience with EHR systems and Microsoft Office is preferred, and a high school diploma is required.