Medical Front Desk Receptionist

Neolytix; United States; On-site; USD 42,000 - 60,000; Full time

Job summary

Neolytix is seeking a Front Desk Receptionist to create consistent client experiences from first contact through benefits verification and ongoing client care.

You will triage front desk operations, schedule and coordinate patient care, verify insurance, collect payments and liaise with billing while maintaining a welcoming, organized reception area and supporting cross-team communication.

Qualifications

• Must hold an undergraduate degree.
• Active Medical Assistant license required.
• Minimum 2 years of relevant work experience.

Responsibilities

• Triage front desk operations, answering phones, checking patients in/out.
• Coordinate patient appointments and clinical care.
• Manage incoming and outgoing shipments and deliveries.
• Verify insurance benefits and collect payments.
• Coordinate with billing department.
• Provide exceptional client service to patients, staff and vendors.
• Document actions and communicate continuing needs across teams.
• Maintain reception area and inventory of furniture and supplies.
• Monitor ambiance and ensure water dispenser is stocked.

Education

Undergraduate Degree

Active Medical Assistant License

Job description

Job Overview

As Front Desk Receptionist you will play a lead role in creating consistently great client experiences from first point of contact through benefits verification and ongoing client care.

Key Responsibilities

• Triage front desk operations, answering phones, checking patients in/out.

• Coordinate patient appointments and clinical care.

• Manage incoming and outgoing shipments and deliveries.

• Verify insurance benefits and collect payments.

• Coordinate with billing department.

• Provide exceptional client service to patients, staff and vendors.

• Support continuity among work teams by documenting and communicating actions, irregularities and continuing needs.

• Maintain the reception area, keep inventory of furniture and supplies.

• Monitor and maintain ambiance, ensuring music/HNTV is playing at right volume and water dispenser is full.

Required Background

• Undergraduate Degree

• Active Medical Assistant License

• At least 2 years of relevant work experience

Desired Qualities & Skills

• Passion for mental wellness and client care.

• Strong problem-solving skills, ability to figure things out on your own when needed.

• Excellent verbal, written, and analytical skills.

• Ability to manage electronic medical records.

• Fluency with Gmail, Excel, Word or Google Drive, etc.