Medical Front Desk Pro: Scheduling & Billing

Atlantic Health; Metuchen (NJ); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

403(b) Retirement Plan

PTO & Paid Sick Leave

Tuition Assistance

Parental/Adoption Leave

Flexible Spending & Commuter Accounts

Well-Being Rewards

Employee Assistance Program (EAP)

Job summary

Atlantic Medical Group is seeking a Medical Office Associate to support frontline operations, billing, scheduling, and patient communications. The role involves handling both front and back-office tasks with a focus on accuracy and patient service in a busy clinical setting.

Responsibilities include interviewing patients, scheduling, updating health records, verifying insurance, and assisting billing. A high level of confidentiality is required, with adherence to HIPAA guidelines.

Qualifications

• High School Diploma or equivalent.
• Associates degree in Medical Office Management, Business, or related field preferred.
• 3+ years of experience in a medical office environment or relevant area.
• 2+ years' administrative experience.

Responsibilities

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Accurately updates and maintains patients' health records.
• Verifies insurance coverage and assists the billing department with processing claims.
• Communicates test results to patients when directed by physicians or nursing professionals.
• Contacts patients regarding appointments and billing questions.
• Assists patients with re-scheduling appointments and other scheduling issues.
• Performs other related duties as assigned.
• Work with highest confidentiality and abide HIPAA compliance.

Education

High School Diploma or equivalent

Associates degree

Job description

Atlantic Medical Group is seeking a Medical Office Associate to support frontline operations, billing, scheduling, and patient communications. The role involves handling both front and back-office tasks with a focus on accuracy and patient service in a busy clinical setting.

Responsibilities include interviewing patients, scheduling, updating health records, verifying insurance, and assisting billing. A high level of confidentiality is required, with adherence to HIPAA guidelines.