Medical Front Desk Specialist – Multiple Locations

Complete Health; Alabama; On-site; USD 21,000 - 27,000; Full time

Job summary

Complete Health is seeking a Medical Receptionist to support multiple Alabama locations. The role involves greeting patients, scheduling appointments, and maintaining patient records while ensuring efficient front-desk operations across sites.

The ideal candidate will have excellent communication skills, comfort with EMR systems (Athena), and proficiency in Word and Excel. Occasional travel to other nearby clinics may be required to support business needs.

Qualifications

• Experience in a medical front office preferred.
• Strong communication skills with patients.
• Computer proficiency required; EMR (Athena), Word, Excel preferred.

Responsibilities

• Greets patients and visitors and answers inquiries by phone or in person.
• Schedules appointments and maintains patient records and accounts.
• Notifies provider of patient arrivals and assists with service flow.
• Maintains reception area and documents insurance and payment information.
• Handles patient charges and third-party claims as needed.
• Travels to other locations as needed.

Skills

Multitasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Tools

Athena EMR

Microsoft Word

Microsoft Excel

Job description

Complete Health is seeking a Medical Receptionist to support multiple Alabama locations. The role involves greeting patients, scheduling appointments, and maintaining patient records while ensuring efficient front-desk operations across sites.

The ideal candidate will have excellent communication skills, comfort with EMR systems (Athena), and proficiency in Word and Excel. Occasional travel to other nearby clinics may be required to support business needs.