Medical Front Desk & Patient Services Coordinator

Summerville-Endoscopy-Center-LL; Summerville (SC); On-site; USD 29,000 - 38,000; Full time

Job summary

Charleston GI in Summerville, SC, seeks a Full-Time Front Desk Coordinator for our high-volume endoscopy center. You will greet patients, register them, handle forms, and ensure accurate EMR and billing data.

Ideal candidates bring healthcare experience, strong customer service, and the ability to work independently in a fast-paced setting while maintaining confidentiality and professional etiquette.

Qualifications

• Requires a high school diploma or equivalent; college education preferred.
• 2 years of healthcare experience preferred.
• Knowledge of medical terminology.
• Ability to work independently and manage multiple priorities.
• Outstanding customer service and effective communication.
• Experience with high patient volume and front desk duties.
• Proficient in computer literacy and EMR basics.

Responsibilities

• Welcomes and greets all patients and visitors.
• Registers patients according to established protocols.
• Assists patients with completing all necessary forms and documentation.
• Ensures patient information is accurate in the electronic medical record including billing information.
• Informs patients of the office’s policies and procedures.
• Collects co-pays and payments.
• Ensures the reception area is well-maintained, neat, and clean.
• Facilitates patient flow by notifying the clinical staff of the patient’s arrival.
• Answers phone calls with proper phone etiquette and transfers when appropriate.
• Maintains front desk supplies and monitors office equipment.
• Scans documents into the patient’s electronic medical record when appropriate.
• Prepares patient packets by printing and affixing name labels.
• Reconciles schedules for the next day.
• Protects patient confidentiality by securing PHI.

Skills

Medical terminology

Independent worker

Multitasking

Customer service

Clear communication

Team player

Computer literacy

Education

High school diploma or equivalent

College education preferred

Job description

Charleston GI in Summerville, SC, seeks a Full-Time Front Desk Coordinator for our high-volume endoscopy center. You will greet patients, register them, handle forms, and ensure accurate EMR and billing data.

Ideal candidates bring healthcare experience, strong customer service, and the ability to work independently in a fast-paced setting while maintaining confidentiality and professional etiquette.