Patient-First Front Desk Coordinator - Medical Office

Washington Gastroenterology; Gig Harbor (WA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Long-term disability

AD&D

Basic life insurance

401(k) plan

PTO

Vacation accrual

Holidays

Float holiday

Profit sharing

Discretionary bonuses

Job summary

Washington Gastroenterology is hiring a Full-time Front Desk Coordinator for our medical clinic. The role welcomes patients, answers inquiries, and checks patients in for visits, while maintaining a professional and courteous environment.

Responsibilities include scheduling, data entry into EMR, collecting copays, and ensuring accurate patient information and referrals to specialists as needed. A caring, efficient communicator is essential to support operations.

Qualifications

• Minimum one year in a medical office setting; medical terminology preferred.
• Experience and/or training in medical office protocol preferred.
• Knowledge of medical terminology preferred.
• Previous gMed experience preferred.

Responsibilities

• Greets patients and visitors in a professional manner; assists as needed.
• Answer phones, schedule appointments, and direct calls appropriately.
• Verify patient demographics and financial information; enter data into EMR accurately.
• Enter information into practice management system manually or via scanning.
• Collect copays and balances according to WAGI policies.
• Review schedules for accuracy and efficiency; report discrepancies.

Skills

Customer service

Phone etiquette

Data entry

MS Office

Excel

Word

Medical terminology

gMed experience

Education

High School diploma

Job description

Washington Gastroenterology is hiring a Full-time Front Desk Coordinator for our medical clinic. The role welcomes patients, answers inquiries, and checks patients in for visits, while maintaining a professional and courteous environment.

Responsibilities include scheduling, data entry into EMR, collecting copays, and ensuring accurate patient information and referrals to specialists as needed. A caring, efficient communicator is essential to support operations.