Medical Front Desk & Patient Services Coordinator

Align ENT + Allergy; Saint Clair Shores (MI); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

401 (k)

Paid time off

Health, dental and vision insurance

Job summary

Professional Hearing Aid Center in St. Clair Shores, MI is seeking a full-time Front Desk Receptionist to provide administrative and clerical support in a patient-facing medical setting.

The role includes scheduling, checking in patients, verifying insurance, managing records, and handling payments with attention to HIPAA compliance. The ideal candidate has strong customer service skills and experience in a medical office; proficiency with EMR and Microsoft Office is preferred, along with the

Qualifications

• High school diploma or GED required.
• Strong customer service experience.
• Experience working in a medical office or setting preferred.
• Experience with electronic medical records preferred.

Responsibilities

• Schedules and confirms patient appointments.
• Greets patients/visitors and verifies insurance cards and licenses.
• Updates demographic and insurance information in the medical record.
• Enters/updates patient information in the medical record.
• Verifies insurance benefits and processes referrals and authorizations as required.
• Manages patient invoices and posts co-pays, deductibles, and past due balances.
• Reviews company accounts receivable and reconciles daily reports.
• Completes medical record release requests and organizes supplies.
• Maintains supplies and supports general office duties as needed.

Skills

Customer service

Medical office experience

EMR experience

MS Office / Office 365

Communication skills

Detail oriented

Education

High school diploma or GED

Tools

Microsoft Office 365

Job description

Professional Hearing Aid Center in St. Clair Shores, MI is seeking a full-time Front Desk Receptionist to provide administrative and clerical support in a patient-facing medical setting.

The role includes scheduling, checking in patients, verifying insurance, managing records, and handling payments with attention to HIPAA compliance. The ideal candidate has strong customer service skills and experience in a medical office; proficiency with EMR and Microsoft Office is preferred, along with the