Medical Front Desk Specialist – Patient Care & Admin

PINNACLE ENTA PARTNERS LLC; Saint Clair Shores (MI); On-site; USD 39,000 - 42,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health, dental and vision insurance

Job summary

PINNACLE ENTA PARTNERS LLC is seeking a full-time Front Desk Receptionist for our St. Clair Shores hearing aid center. This role provides clerical and customer-service support in a medical setting, and is based in the Lakeshore location.

You will greet patients, verify insurance, maintain records, schedule appointments, and handle billing basics while upholding HIPAA privacy and professional standards.

Qualifications

• High school diploma or GED required.
• Strong customer service experience.
• Experience working in a medical office or setting preferred.
• Experience with electronic medical records preferred.

Responsibilities

• Schedules and confirms patient appointments.
• Greets patients/visitors and verifies insurance cards and IDs.
• Manages patient records and HIPAA‑related documentation.
• Verifies benefits and processes referrals and authorizations.
• Handles invoicing and basic payments; supports AR review.
• Maintains supplies and performs general office tasks.

Skills

Customer service

Communication skills

Microsoft Office / Office 365

Ability to work under pressure

Teamwork

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR) experience

Job description

PINNACLE ENTA PARTNERS LLC is seeking a full-time Front Desk Receptionist for our St. Clair Shores hearing aid center. This role provides clerical and customer-service support in a medical setting, and is based in the Lakeshore location.

You will greet patients, verify insurance, maintain records, schedule appointments, and handle billing basics while upholding HIPAA privacy and professional standards.