Medical Front Desk & Patient Services Coordinator

Marathon Health; Michigan; On-site; USD 28,000 - 32,000; Full time

Job summary

Marathon Health is seeking an administrative professional to provide front-office support at our health centers. You will greet visitors, answer calls, assist with appointments and maintain calendars to optimize provider time.

Responsibilities include processing payments, reconciling co-pays, updating patient records, and assisting with EMR data entry. A medical office background and MS 365 proficiency are preferred.

Qualifications

• High school diploma or GED with 1-3 years in a medical office or equivalent.
• Associate degree in healthcare preferred.
• Proficient in an electronic medical record system and MS 365 tools.

Responsibilities

• Answer calls, greet visitors, and manage front desk communications.
• Schedule appointments and maintain calendars for providers.
• Process payments, reconcile co-pays, and update patient accounts.
• Maintain patient records and ensure HIPAA confidentiality.
• Assist Medical Assistants with EMR data entry and scanning forms.
• Keep reception area clean and professional; manage deliveries.

Skills

Communication skills

Customer service

Time management

Multitasking

Teamwork

Education

High school diploma or GED

Associate degree in healthcare (preferred)

Tools

Microsoft Teams

Microsoft 365

Word

Excel

Outlook

PowerPoint

Job description

Marathon Health is seeking an administrative professional to provide front-office support at our health centers. You will greet visitors, answer calls, assist with appointments and maintain calendars to optimize provider time.

Responsibilities include processing payments, reconciling co-pays, updating patient records, and assisting with EMR data entry. A medical office background and MS 365 proficiency are preferred.