Medical Front Desk & Scheduling Specialist

Marathon Health, LLC; Michigan; Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

401(k) with employer match

Job summary

Marathon Health, LLC is seeking an administrative assistant to support front office operations in our health center locations. You will greet patients, answer calls, schedule appointments, and assist with clerical tasks while maintaining HIPAA compliance and accurate records.

The role emphasizes customer service, teamwork, and efficient office flow to ensure smooth clinic operations and positive patient experiences.

Qualifications

• High school diploma or GED required with 1–3 years in a medical office or equivalent mix of education/experience.
• Associate degree in healthcare or related field preferred.
• Proficient with an electronic medical record system.
• Strong skills in Microsoft Teams and Microsoft 365 apps.

Responsibilities

• Answer incoming calls, validate member status, answer emails, refer to medical staff as needed.
• Assist with form completion and refer difficult questions to medical staff.
• Greet patients and visitors by phone or in person.
• Schedule appointments to optimize provider time and room use.
• Notify providers of arrivals and delays to keep on schedule.
• Assist with EMR data entry and scan/upload forms as needed.

Skills

Excellent written communication

Oral communication

Customer service

Time management

Multitasking

Integrity and discretion

Education

High school diploma or GED

Associate degree in healthcare or related field

Tools

Electronic Medical Record (EMR) system

Microsoft Teams

Microsoft 365 (Word, Excel, Outlook, PowerPoint)

Job description

Marathon Health, LLC is seeking an administrative assistant to support front office operations in our health center locations. You will greet patients, answer calls, schedule appointments, and assist with clerical tasks while maintaining HIPAA compliance and accurate records.

The role emphasizes customer service, teamwork, and efficient office flow to ensure smooth clinic operations and positive patient experiences.