Patient Services Coordinator - Medical Office Admin

Marathon Health; Glen Allen (VA); On-site; USD 42,000 - 50,000; Full time

Job summary

Marathon Health is seeking a medical receptionist to support on-site clinics. You will greet patients, answer inquiries, schedule appointments, and maintain orderly front desk operations in a fast-paced setting.

You will ensure patient records are accurate and confidential, assist with EMR data entry in ECW, and coordinate with Medical Assistants to keep the daily schedule running smoothly. This role requires a high school diploma and strong communication skills.

Qualifications

• High school diploma or GED is required with 1–3 years in a medical office.
• Associate degree in healthcare or related field is preferred.
• Proficiency with an electronic medical record system, ECW strongly preferred.

Responsibilities

• Greet patients and visitors in person or by phone and answer inquiries.
• Schedule and manage appointments to optimize provider time.
• Notify providers of arrivals and delays to keep the schedule.
• Maintain patient confidentiality and records in EMR.
• Assist with front desk duties and administrative tasks as needed.
• Enter patient and financial information accurately in EMR.
• Handle insurance paperwork or referrals when required.
• Ensure reception area remains clean and professional.
• Support Medical Assistants with EMR data entry.

Skills

Greeting patients

Appointment scheduling

EMR data entry

Confidentiality

Communication skills

Education

High school diploma or GED

Associate degree in healthcare or related field (preferred)

Tools

ECW EMR system

Job description

Marathon Health is seeking a medical receptionist to support on-site clinics. You will greet patients, answer inquiries, schedule appointments, and maintain orderly front desk operations in a fast-paced setting.

You will ensure patient records are accurate and confidential, assist with EMR data entry in ECW, and coordinate with Medical Assistants to keep the daily schedule running smoothly. This role requires a high school diploma and strong communication skills.