Medical Front Desk & Patient Services Coordinator

Western Sierra Medical Clinic Inc; Glenbrook (CA); On-site; USD 22,000 - 32,000; Full time

Job summary

Western Sierra Medical Clinic Inc is seeking a friendly receptionist/billing assistant to greet patients, verify demographics, collect payments, and manage scheduling in the practice management system.

The role includes check-in/out duties, insurance eligibility verification, and answering phones. Strong customer service, basic MS Office skills, and English literacy are required for success in a fast-paced clinic environment.

Qualifications

• High School diploma required.
• 1+ year of customer service experience.
• Ability to type 45 wpm.
• Proficient with Windows and MS Word/Excel.
• Must read and write English.
• Ability to stand, sit for long periods, and assist during check-in/out.
• Bilingual (Spanish) preferred.

Responsibilities

• Greet patients and notify appropriate personnel of patients arrival.
• Check-In: Greet patient checking in and verify demographics.
• Collect any co-pay or balance due and post payment in the system.
• Update demographic information in the computer and maintain records.
• Assist with check-out and schedule follow-up appointments.
• Balance and print money reports and complete daily closing procedures.
• Answer phones and route messages to appropriate personnel.

Skills

Customer service

Typing 45 wpm

English literacy

Education

High School diploma

Tools

Windows

Microsoft Word

Microsoft Excel

Job description

Western Sierra Medical Clinic Inc is seeking a friendly receptionist/billing assistant to greet patients, verify demographics, collect payments, and manage scheduling in the practice management system.

The role includes check-in/out duties, insurance eligibility verification, and answering phones. Strong customer service, basic MS Office skills, and English literacy are required for success in a fast-paced clinic environment.