Healthcare Front Desk & Billing Coordinator

Western Sierra Medical Clinic, Inc.; Grass Valley (CA); On-site; USD 32,000 - 36,000; Full time

Job summary

Western Sierra Medical Clinic, Inc. is seeking a front desk/medical office associate to greet patients, verify insurance, collect payments, and manage scheduling.

This role supports the practice by handling check-in, check-out, and daily transactional activities with accuracy and courtesy. The position offers an hourly full-time schedule (Wednesday through Sunday, 10 AM to 7 PM) in Grass Valley, CA, requiring strong communication and customer service skills, along with basic computer proficiency

Qualifications

• High School diploma is required.
• 1+ years of customer service experience.
• Proficiency in Windows, Word and Excel.
• Ability to type 45 wpm.
• Ability to sit for long periods.
• Ability to read and write English.
• Familiarity with an EMR system and basic computer usage.

Responsibilities

• Greet patients and notify appropriate personnel of patient arrival.
• Check-In: greet, verify insurance and demographics, collect co-pays or balances.
• Post payments and update patient accounts in the system.
• Check-Out: collect payments, answer billing questions, schedule follow-ups.

Skills

Customer service

Typing 45 wpm

Windows

Microsoft Word

Microsoft Excel

English literacy

Education

High School diploma

Tools

EMR system familiarity

Computer literacy

Job description

Western Sierra Medical Clinic, Inc. is seeking a front desk/medical office associate to greet patients, verify insurance, collect payments, and manage scheduling.

This role supports the practice by handling check-in, check-out, and daily transactional activities with accuracy and courtesy. The position offers an hourly full-time schedule (Wednesday through Sunday, 10 AM to 7 PM) in Grass Valley, CA, requiring strong communication and customer service skills, along with basic computer proficiency