Medical Front Desk & Patient Experience Specialist

Automatic Data Processing, Inc.; Waldorf (MD); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

Automatic Data Processing, Inc. is seeking a Front Desk Receptionist at our Waldorf, MD location. The full-time role supports patient flow, scheduling, and frontline clinical coordination in a fast-paced environment.

The ideal candidate has 1–3 years in a healthcare front desk role, strong communication, and HIPAA/medical terminology knowledge. You will handle clerical duties, greet patients, and coordinate with physicians and insurance providers.

Formación

• 1-3 years of experience in a healthcare facility in a Medical Receptionist or Front desk role preferred.
• Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding (highly preferred).
• Meticulous attention to detail with the ability to multitask.
• Strong organizational, administrative, and planning skills.
• Ability to exercise discretion with sensitive information.
• Excellent documentation, communication and IT skills.
• Passionate about the Patient Experience.

Responsabilidades

• Greet and attend to patient needs in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Answer all phone calls in a professional and courteous manner.
• Perform all clerical duties relating to providing operational support to the office.
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctor, staff, and patient information.
• Schedule appointments between doctors and patients.
• Liaise between insurance providers, patients, and physicians.
• Assist with Community Education and/or Marketing projects for the office.
• Provide direct Administrative assistance to the Practice Manager.
• Actively speak up and provide patient safety and patient experience recommendations.
• Adhere to company-wide policy and procedures.
• Other duties will be assigned as office grows with patient volume.

Conocimientos

Communication skills

Organizational skills

Multitasking

HIPAA knowledge

Medical terminology

IT skills

Descripción del empleo

Automatic Data Processing, Inc. is seeking a Front Desk Receptionist at our Waldorf, MD location. The full-time role supports patient flow, scheduling, and frontline clinical coordination in a fast-paced environment.

The ideal candidate has 1–3 years in a healthcare front desk role, strong communication, and HIPAA/medical terminology knowledge. You will handle clerical duties, greet patients, and coordinate with physicians and insurance providers.