Medical Front Desk Coordinator – Patient Experience

ADP, Inc.; Laurel (MD); On-site; USD 18,000 - 24,000; Full time

Job summary

ADP, Inc. is seeking a Front Desk Receptionist in Gaithersburg, MD. The role supports the Office Manager and the healthcare team, delivering patient greeting, scheduling, and administrative tasks in a fast-paced environment.

The ideal candidate will have 1–3 years in a healthcare facility as a Medical Receptionist or Front desk, and strong organizational, communication, and IT skills. Travel to nearby offices is possible; Laurel will be the home office 85% of the time.

Qualifications

• Experience in healthcare facility as Medical Receptionist or Front desk preferred.
• Knowledge of medical terminology and HIPAA regulations is highly preferred.
• Familiarity with ICD and CPT coding is advantageous.
• Excellent documentation, communication, and IT skills are required.

Responsibilities

• Greet and attend to patient needs in person and over the phone.
• Assist doctors, staff, visitors, and patients professionally.
• Answer all phone calls in a professional and courteous manner.
• Provide operational support to the office as needed.

Skills

Medical terminology

HIPAA regulations

ICD/CPT coding

Documentation

Communication

IT skills

Job description

ADP, Inc. is seeking a Front Desk Receptionist in Gaithersburg, MD. The role supports the Office Manager and the healthcare team, delivering patient greeting, scheduling, and administrative tasks in a fast-paced environment.

The ideal candidate will have 1–3 years in a healthcare facility as a Medical Receptionist or Front desk, and strong organizational, communication, and IT skills. Travel to nearby offices is possible; Laurel will be the home office 85% of the time.