Medical Front Desk & Patient Experience Specialist

Complete-Health; Orange City (FL); On-site; USD 23,000 - 31,000; Full time

Job summary

Complete-Health in Orange City, FL is seeking a friendly front desk receptionist to greet patients and schedule appointments while maintaining patient records.

You will assist with billing and patient accounts, answer inquiries, and keep the reception area orderly in a fast-paced medical office. Travel to other locations may be required; strong communication and computer skills are essential.

Qualifications

• Experience in a medical office preferred.
• Strong front-office skills and caring patient interaction.
• Proficient computer use with EMR systems and office software.

Responsibilities

• Greet patients and visitors in person or by phone.
• Schedule and manage patient appointments efficiently.
• Maintain accurate patient records and accounts.
• Assist with billing, charges, and third-party claims as needed.
• Keep reception area organized and welcoming.
• Support other locations as required by business needs.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Tools

Athena EMR

Word

Excel

Job description

Complete-Health in Orange City, FL is seeking a friendly front desk receptionist to greet patients and schedule appointments while maintaining patient records.

You will assist with billing and patient accounts, answer inquiries, and keep the reception area orderly in a fast-paced medical office. Travel to other locations may be required; strong communication and computer skills are essential.