Compassionate Medical Front Desk & Scheduling Concierge

completehealthcareerexternal; Orange City (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

completehealthcareerexternal in Orange City, FL seeks a friendly First Impression Receptionist to greet patients, handle scheduling, and manage records. The role supports front-desk operations, ensures smooth provider flow, and preserves patient confidentiality. Strong communication and computer skills are essential for reliable, compassionate service.

The position requires flexibility to travel to other locations as needed and a patient-focused approach in a busy medical office environment.

Qualifications

• Experience working in a medical office preferred
• Front office of a busy medical clinic experience preferred
• Caring and compassionate with excellent communication skills
• Computer proficiency required; EMR (Athena), Word, Excel preferred
• Able to read and write legibly; follow written and verbal instructions
• Flexible to travel and assist at other locations as needed

Responsibilities

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction and scheduling by coordinating appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of arrivals and delays.
• Comforts patients by answering questions and maintaining the reception area.
• Maintains patient records by filing and retrieving information and updating systems.
• Obtains revenue by recording and updating financial information; handling patient charges and third-party claims.
• Maintains office inventory by monitoring supplies and coordinating orders and repairs as needed.
• Assists in emergencies and supports confidentiality of patient information.
• Follows policies to maintain operations and supports team with related tasks.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Tools

Athena EMR

Word

Excel

Job description

completehealthcareerexternal in Orange City, FL seeks a friendly First Impression Receptionist to greet patients, handle scheduling, and manage records. The role supports front-desk operations, ensures smooth provider flow, and preserves patient confidentiality. Strong communication and computer skills are essential for reliable, compassionate service.

The position requires flexibility to travel to other locations as needed and a patient-focused approach in a busy medical office environment.