Medical Front Desk — Patient Experience & Scheduling

Talentify; Marion (NC); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off (PTO)

Paid Holidays

Job summary

US Foot & Ankle Specialists is seeking a friendly, dependable Medical Front Desk Receptionist to join our busy healthcare team. You will be the first point of contact for patients, creating a positive experience while supporting day‑to‑day office operations.

Greet patients, answer phones, schedule appointments, register new patients, verify insurance, handle payments, and maintain accurate records. The role requires a high school diploma and 2+ years of medical administrative experience, with

Qualifications

• High School Diploma or GED required.
• 2+ years of administrative support in a medical setting preferred.
• Knowledge of health insurance processes and CPT/ICD-10 coding preferred.
• Excellent customer service and interpersonal skills.
• Strong communication and problem-solving abilities.
• Ability to maintain confidentiality and HIPAA compliance.

Responsibilities

• Greet patients upon arrival and address questions and concerns.
• Answer calls, provide information, transfer calls, and take messages.
• Schedule appointments and manage provider calendars.
• Register patients and update demographics and financial information.
• Verify insurance eligibility and pre-authorizations for next-day appointments.
• Maintain patient records and process payments and deposits.
• Review billing claims and assist with denials and follow-ups.
• Support office tasks and projects as needed.

Skills

Customer service

Communication

Multi-tasking

HIPAA compliance

Teamwork

Problem solving

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

US Foot & Ankle Specialists is seeking a friendly, dependable Medical Front Desk Receptionist to join our busy healthcare team. You will be the first point of contact for patients, creating a positive experience while supporting day‑to‑day office operations.

Greet patients, answer phones, schedule appointments, register new patients, verify insurance, handle payments, and maintain accurate records. The role requires a high school diploma and 2+ years of medical administrative experience, with