Medical Front Desk & Patient Concierge

Orlando Health, Inc.; Orlando (FL); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b)

HSA

FSA

Paid Time Off

Life Insurance

Extended Leave

Family Care

Parental Leave

Pet Insurance

Car Insurance

Tuition Reimbursement

Job summary

Orlando Health Medical Group is seeking a front office assistant to support ambulatory/physician office operations. You will greet patients, assist with navigation, and help with registration, scheduling and referrals under supervision.

This role emphasizes patient interaction, accuracy of demographics and insurance information, and adherence to Orlando Health policies to ensure a smooth patient experience.

Qualifications

• High School diploma or equivalent.
• Six months of clerical, office, or customer service experience.

Responsibilities

• Register patients and collect demographics and insurance information.
• Schedule appointments and coordinate with providers.
• Process requests for medical records in accordance with policies.
• Assist with patient navigation and greeting in the front office.
• Ensure compliance with Orlando Health policies and procedures.

Education

High School graduate or equivalent

Job description

Orlando Health Medical Group is seeking a front office assistant to support ambulatory/physician office operations. You will greet patients, assist with navigation, and help with registration, scheduling and referrals under supervision.

This role emphasizes patient interaction, accuracy of demographics and insurance information, and adherence to Orlando Health policies to ensure a smooth patient experience.