Medical Front Desk & Patient Concierge

Rothman; Marlton (NJ); On-site; USD 22,000 - 30,000; Full time

Job summary

Rothman Orthopaedics in Marlton, NJ is seeking a Front Desk Receptionist to greet patients, verify demographics and insurance, and schedule appointments. This role serves as the first point of contact between patients and medical staff.

You will check in and out patients, collect co-pays, answer phones, and support the Business Office with payments and referrals. A High School diploma and at least one year of medical front desk experience are required; experience with electronic medical records

Qualifications

• High School Diploma or GED minimum education requirement.
• Minimum of one year’s experience as a medical receptionist or patient registrar.
• Must have experience with electronic medical records.
• Computer skills including MS Office Suite.

Responsibilities

• Greets patients and visitors promptly, courteous and helpful.
• Checks in patients, verifies and updates demographic and insurance information in eCW.
• Updates eCW with patients arrival and records referral information.
• Checks out and schedules follow-up appointments.
• Answers phones in a amiable and professional manner and screens calls.

Skills

Customer service

Phone etiquette

Administrative support

Education

High School Diploma or GED

Tools

eCW

MS Office

Job description

Rothman Orthopaedics in Marlton, NJ is seeking a Front Desk Receptionist to greet patients, verify demographics and insurance, and schedule appointments. This role serves as the first point of contact between patients and medical staff.

You will check in and out patients, collect co-pays, answer phones, and support the Business Office with payments and referrals. A High School diploma and at least one year of medical front desk experience are required; experience with electronic medical records