Front Desk Specialist - Medical Office Scheduling

Advanced Pain Care; Cedar Park (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Advanced Pain Care in Cedar Park, TX seeks a Front Desk Associate to greet patients, schedule appointments and manage front desk operations. The role requires professionalism, strong customer service, medical office experience, and multitasking abilities.

Responsibilities include collecting patient information, processing co-pays, inputting data into the computer, and supporting billing while maintaining organized workflows and HIPAA compliance.

Qualifications

• Education: High school diploma or GED required.
• Experience: Previous office administration work; Medical Assistant experience is preferred.
• Knowledge: Medical terminology and basic computer skills.

Responsibilities

• Greets, directs, and welcomes patients and visitors.
• Answers the phone professionally with proper etiquette.
• Collects and verifies patient demographics and insurance information.
• Schedules appointments and informs patients of costs of care.
• Maintains front desk area and ensures readiness at start of each day.
• Protects patient confidentiality and HIPAA compliance.
• Input patient information accurately into the computer system.
• Collaborates with clinical staff to manage patient flow.

Skills

Verbal communication

Written communication

multitasking

Customer service

HIPAA compliance

Education

High school diploma or GED

Tools

EHR Software

Microsoft Office

Billing software

Job description

Advanced Pain Care in Cedar Park, TX seeks a Front Desk Associate to greet patients, schedule appointments and manage front desk operations. The role requires professionalism, strong customer service, medical office experience, and multitasking abilities.

Responsibilities include collecting patient information, processing co-pays, inputting data into the computer, and supporting billing while maintaining organized workflows and HIPAA compliance.