Medical Front Desk | Patient Care & Scheduling Champion

The Vancouver Clinic, Inc. P.S.; Portland (OR); On-site; USD 25,000 - 29,000; Full time

Job summary

The Vancouver Clinic, Inc. P.S. in Happy Valley, OR is seeking a Front Desk Representative to greet patients and their families, collect co-pays, and gather insurance information.

This role requires a friendly demeanor and the ability to multitask in a fast-paced clinic environment. You will answer phone calls, schedule appointments, and coordinate with care teams to ensure smooth patient experiences. A high school diploma and at least one year of customer service experience are required, with

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Responsibilities

• Welcoming and greeting patients and their families.
• Collecting co-pays and obtaining insurance information.
• Answering phone calls and scheduling appointments.

Skills

Customer service

Phone skills

Keyboarding

Education

High School Diploma

Tools

Epic

Job description

The Vancouver Clinic, Inc. P.S. in Happy Valley, OR is seeking a Front Desk Representative to greet patients and their families, collect co-pays, and gather insurance information.

This role requires a friendly demeanor and the ability to multitask in a fast-paced clinic environment. You will answer phone calls, schedule appointments, and coordinate with care teams to ensure smooth patient experiences. A high school diploma and at least one year of customer service experience are required, with