Medical Front Desk & Scheduling Specialist

The Vancouver Clinic, Inc. P.S.; Happy Valley (OR); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with company match

Paid time off

Job summary

Vancouver Clinic in Happy Valley is seeking a Front Desk Representative to warmly welcome patients, collect co-pays, verify insurance, answer calls, and schedule appointments. The ideal candidate will be friendly, patient-focused, and capable of multitasking in a fast-paced clinic environment.

Requirements include a high school diploma, at least 1 year of customer service (medical front office preferred), strong phone etiquette, keyboarding skills, and eligibility to work in the U.S.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Responsibilities

• Greet patients and their families warmly.
• Collect co-pays and verify insurance information.
• Answer phone calls and schedule appointments.
• Maintain a positive attitude in a fast-paced environment.
• Work collaboratively with team members.

Skills

Customer service

Phone skills

Multitasking

Teamwork

Keyboarding

Epic experience

Education

High school diploma

Tools

Epic software

Job description

Vancouver Clinic in Happy Valley is seeking a Front Desk Representative to warmly welcome patients, collect co-pays, verify insurance, answer calls, and schedule appointments. The ideal candidate will be friendly, patient-focused, and capable of multitasking in a fast-paced clinic environment.

Requirements include a high school diploma, at least 1 year of customer service (medical front office preferred), strong phone etiquette, keyboarding skills, and eligibility to work in the U.S.