Front Office Full Time

Hughston; Valdosta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare provider in Valdosta, Georgia, is seeking a Patient Registration assistant responsible for greeting and registering patients, managing insurance processes, and performing several administrative functions. A minimum of six months in a medical office is required, along with a High School Diploma. Applicants should possess basic computer skills and be able to work independently. This role offers a chance to play a vital role in enhancing patient experiences.

Qualifications

• Six months experience in a medical office setting.
• BLS Certification (if applicable).
• Must work independently.

Responsibilities

• Greet and register patients in a professional manner.
• Collect insurance information and verify benefits.
• Post daily charges to patient accounts.

Skills

Patient registration

Administrative support

Insurance verification

Basic computer skills

Education

High School Diploma or equivalent

Tools

EMR system

AthenaNet

Job description

Overview

Position Goal: Assist provider through greeting, registering, and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted, and charged as necessary.

Responsibilities

• Greet and register patients in a professional and welcoming manner.
• Print appropriate patient paperwork and collect insurance cards if not completed via the patient portal.
• Answer/Return phone calls and voicemails promptly within established timeframes.
• Schedule initial and return appointments with the correct appointment type and referring provider.
• Accurately enter the correct referring entity for each appointment.
• Maintain and update patient charts to ensure documentation is complete.
• Schedule return appointments and maintain patient chart organization.
• Add informative notes to appointments to assist providers and clinical staff.
• Track and follow up on “no show” appointments.
• Monitor provider schedules and patient flow throughout the day to ensure clinical efficiency.
• Understand and prepare what each provider requires for a productive clinic.
• Verify insurance benefits and eligibility; document accurately in the EMR system.
• Obtain and verify referral numbers and authorizations for upcoming appointments.
• Register and utilize online portals to obtain authorizations (if applicable).
• Collect co-pays, patient balances, DME deposits, and pre-payments at check-in.
• Collect outstanding balances in collections prior to scheduling.
• Post daily charges to patient accounts and balance all transactions accurately.
• Enter daily charge data and reconcile financial activity.
• Review, enter, and edit daily bank deposits and deposit reports.
• Prepare daily balance sheets, cashier’s reports, and deposit summaries.
• Accurately enter and update patient demographic and insurance information in the EMR.
• Scan scripts, referrals, medical records, and appointment requests into EMR.
• Print provider schedules and scripts at the start of each clinic day.
• Distribute work and school excuses to patients as needed.
• Send reports and relevant documentation to appropriate clinical staff, provider secretaries, or office management.

Experience

• Required: Six (6) months experience in medical office setting.
• Preferred: Medical Billing/Coding certification.

Education

• Required: High School Diploma or equivalent.

Special Qualifications

• Valid Driver’s License and satisfactory motor vehicle record (MVR) may be required.
• BLS Certification (if applicable).
• Basic computer skills.
• Must be able to work independently.

Preferred

• Knowledge of AthenaNet and medical terminology.

All applicants must apply at www.hughston.com to be considered.

The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.