Front Office

Hughston; Augusta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Hughston is seeking a diligent medical office assistant to greet and register patients, collect insurance information, and manage appointments. The role supports physicians by handling billing-related tasks, posting charges, and maintaining accurate EMR entries.

The ideal candidate will have a Medical Billing/Coding certification or at least six months of medical office experience, with knowledge of HIPAA and healthcare terminology. Travel to satellite clinics is required.

Qualifications

• Medical Billing/Coding certification or six (6) months experience working in a medical office setting.
• Knowledge of AthenaNet and medical terminology preferred.

Responsibilities

• Greet and register patients.
• Print appropriate patient paperwork and collect insurance cards.
• Answer telephone.
• Schedule initial and return appointments and maintain patient chart.
• Add notes to appointment to help keep providers informed.
• Verify insurance benefits/eligibility and document in the computer system.
• Verify/obtain referral numbers or authorizations for upcoming appointments.
• Collect co-pays and deductibles.
• Post daily charges to patient accounts.
• Review, enter, and edit daily bank deposits, charge data, and deposit report to ensure payments are posted accurately.
• Distribute work and school excuses to patient as needed.
• Scan medical records, appointment requests, referrals into EMR.
• Print off physician schedules at the beginning of the day.
• Send reports to physician secretaries and/or medical assistants.

Skills

Customer service

Telephone skills

Medical terminology

HIPAA knowledge

Independent worker

Education

High school diploma or equivalent

Post-secondary education in health-related field

Tools

AthenaNet

Job description

Assist physicians through greeting, registering and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted and charged as necessary.

POSITION RESPONSIBILITIES

• Greet and register patients.
• Print appropriate patient paperwork and collect insurance cards.
• Answer telephone.
• Schedule initial and return appointments and maintain patient chart.
• Add notes to appointment to help keep providers informed.
• Verify insurance benefits/eligibility and document in the computer system.
• Verify/obtain referral numbers or authorizations for upcoming appointments.
• Collect co-pays and deductibles.
• Post daily charges to patient accounts.
• Review, enter, and edit daily bank deposits, charge data, and deposit report to ensure payments are posted accurately.
• Distribute work and school excuses to patient as needed.
• Scan medical records, appointment requests, referrals into EMR.
• Print off physician schedules at the beginning of the day.
• Send reports to physician secretaries and/or medical assistants.

POSITION REQUIREMENTS

Experience:

Required:

• Medical Billing/Coding certification or six (6) months experience working in a medical office setting required.

Preferred:

• Knowledge of AthenaNet and medical terminology preferred.

Education:

Required:

• High school diploma or equivalent.

Preferred:

• Completion of post-secondary education in health-related field.

Special Qualifications:

Required:

• Must be able to work independently.
• Must have working knowledge of HIPAA requirements.
• Must have knowledge of the health care field and medical specialty.
• This position requires travel to satellite clinics so a valid driver’s license and satisfactory Motor Vehicle Record upon hire are required (MVR will be screened on an annual basis.)

The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.