Medical Front Desk Coordinator – Patient Scheduling, Elko NV

Premise Health; Elko (NV); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid holidays and vacation time

Wellness program

Job summary

Premise Health in Elko, NV is seeking a Full Time Medical Office Receptionist to support a Health Center serving employees and dependents. The role includes front desk duties, scheduling, patient check-in, and basic billing coordination.

You will answer calls, triage when needed, coordinate referrals, and ensure accurate patient records. A high school diploma and 3+ years front desk/customer service experience are required; a 1-year certificate is a plus. Competitive benefits apply.

Qualifications

• High school diploma or GED required.
• One-year certificate from college or technical school in front office support for medical settings preferred.
• At least 3 years experience in a front desk / customer service related field required.
• Experience in a medical office preferred.

Responsibilities

• Organizes and maintains filing system for patient charts, including generating chart numbers, filing, and pulling charts.
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Conducts reminder calls to all patients.
• Greets and directs patients, salespeople, and visitors.
• Registers patients by verifying that patient's record is up to date and accurate.
• Coordinates referrals for patients through insurance and other physician offices or specialists.
• Prepares all billings in computerized system for processing by finance.
• Collects payment from patients and reconciles daily cash reports.

Skills

Customer service

Front desk

Scheduling

Education

High school diploma / GED

One year certificate in front office support (medical)

Job description

Premise Health in Elko, NV is seeking a Full Time Medical Office Receptionist to support a Health Center serving employees and dependents. The role includes front desk duties, scheduling, patient check-in, and basic billing coordination.

You will answer calls, triage when needed, coordinate referrals, and ensure accurate patient records. A high school diploma and 3+ years front desk/customer service experience are required; a 1-year certificate is a plus. Competitive benefits apply.