Medical Front Desk Coordinator – Patient Care & Scheduling

Confluent Health; Duluth (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) with employer matching

Structured onboarding (30/60/90-day)*

Clear growth pathways

Collaborative team culture

Job summary

Confluent Health in Duluth, GA is seeking a Full Time Front Desk Medical Receptionist to join our Johns Creek team. You will greet patients, manage check-in/out, schedule appointments, verify insurance, and answer calls with a professional, welcoming presence.

We offer health, dental and vision insurance, PTO, a 401(k) match, onboarding and growth pathways, and a collaborative culture with strong leadership support across clinics.

Qualifications

• High School Diploma or GED.
• Medical front desk experience preferred but not required.
• Strong communication, organization, multitasking, and follow-up skills.
• Comfort with computers, scheduling systems, EMRs, email, and basic spreadsheets.
• Professional in discussing payments, scheduling, and insurance information.

Responsibilities

• Create a welcoming, professional first impression for patients, visitors, and referral sources.
• Manage front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and calls.
• Review, schedule, and follow up on referrals; update patient records and explain next steps.
• Maintain patient flow by confirming appointments, managing waitlists, handling cancellations, and scheduling future visits.
• Collect copays and balances accurately, including basic payment tracking or reconciliation.
• Protect patient privacy and HIPAA compliance in all interactions and documentation.

Skills

Communication

Organization

Multitasking

Phone etiquette

HIPAA awareness

Education

High School Diploma or GED

Job description

Confluent Health in Duluth, GA is seeking a Full Time Front Desk Medical Receptionist to join our Johns Creek team. You will greet patients, manage check-in/out, schedule appointments, verify insurance, and answer calls with a professional, welcoming presence.

We offer health, dental and vision insurance, PTO, a 401(k) match, onboarding and growth pathways, and a collaborative culture with strong leadership support across clinics.