Medical Front Desk Coordinator – Patient Care & Admin

Automatic Data Processing, Inc.; Crestview (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

White-Wilson Medical Center, P.A. in Crestview, FL seeks a Clerical/Clinical Administration staff member to perform front office functions and provide excellent customer service in an outpatient setting.

The role involves greeting patients, answering phones, scheduling, checking in/out, and handling patient information with confidentiality. Monday–Friday hours with some overtime as needed.

Qualifications

• High school diploma or GED.
• One-year experience in a medical office setting preferred.

Responsibilities

• Greet patients and other visitors when they arrive.
• Answers telephones, schedules and coordinates appointments, forwards messages to appropriate staff member.
• Checks in patients for appointments.
• Verifies and updates patient information.
• Checks out patients after their appointment.
• Reviews and collects co-insurance, deductibles, self-pay and open balances.
• Reconciles charges and payments at close of day.
• Sends, receives, and distributes documents.
• Makes calls for patient reminders and outreach items.
• Maintains strict confidentiality.
• Regular and reliable attendance required.

Education

High school diploma or GED

One-year experience in a medical office setting preferred

Job description

White-Wilson Medical Center, P.A. in Crestview, FL seeks a Clerical/Clinical Administration staff member to perform front office functions and provide excellent customer service in an outpatient setting.

The role involves greeting patients, answering phones, scheduling, checking in/out, and handling patient information with confidentiality. Monday–Friday hours with some overtime as needed.