Medical Front Desk Coordinator: Patient Access (Weekends Off)

Astera Cancer Care; Glendale (AZ); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

United Urology Group is seeking a Front Desk Receptionist to deliver exceptional patient service and support the office operations. You will schedule appointments, collect payments, and manage patient records in Practice Management and EHR systems.

The role requires a high school diploma, 2 years front desk experience in healthcare, strong communication, and the ability to travel between sites as needed. Medical terminology knowledge is essential.

Qualifications

• Minimum High School Diploma or GED required.
• 2 years front office experience, preferably in a medical setting.
• 1–2 years of customer service.
• Knowledge of medical terminology, ICD-9, and CPT-4 Codes.
• Strong communication skills, both verbal & written.
• Proficient computer software and database skills.
• HIPAA compliance and patient confidentiality.
• Ability to type 40 words per minute.

Responsibilities

• Schedule appointments and assist with scheduling additional testing.
• Collect co-pays and balances at check-in and enter them into the batch.
• Enter patient demographics and clinical information into Practice Management and EHR.
• Scan driver’s license and insurance cards into Ntierprise.
• Reconcile daily payment batches and report to Site Manager.
• Travel to other sites within a reasonable geographic region.

Skills

Customer service

Communication skills

Medical terminology

Typing 40 WPM

HIPAA compliance

Education

High School Diploma or GED

Tools

Practice Management software

EHR systems

Phreesia

Ntierprise

Microsoft Office

Job description

United Urology Group is seeking a Front Desk Receptionist to deliver exceptional patient service and support the office operations. You will schedule appointments, collect payments, and manage patient records in Practice Management and EHR systems.

The role requires a high school diploma, 2 years front desk experience in healthcare, strong communication, and the ability to travel between sites as needed. Medical terminology knowledge is essential.