Medical Oncology Front Desk Coordinator – Patient Care

Astera Cancer Care; Towson (MD); On-site; USD 25,000 - 28,000; Full time

Job summary

United Urology Group is seeking a Medical Oncology Front Desk Receptionist to deliver superb patient and staff service and support the office with minimal supervision.

Responsibilities include scheduling appointments, managing patient intake, collecting co-pays, entering demographics into the EHR, scanning documents, obtaining referrals, reconciling daily payments, and coordinating follow-up procedures. Travel to other sites within a reasonable region is required.

Qualifications

• Minimum high school diploma or GED required.
• Two years of front office experience preferred in a medical setting.
• Strong communication and customer service skills.

Responsibilities

• Create a positive and professional first impression of the practice.
• Schedule appointments and assist with testing as directed by the physician.
• Ensure all required patient paperwork is compiled for that day's appointments.
• Collect co-pays and past balances and enter them into Practice Management.
• Enter patient demographics and clinical information into Practice Management and EHR.
• Scan licenses and insurance cards into Ntierprise.
• Obtain and link referrals to the day's appointments in the EMR.
• Reconcile daily payment batches and report to the Site Manager.
• Schedule follow-up procedures and coordinate local ASC cases.
• Assist patients with Phreesia registration.
• Travel to other sites within a reasonable geographic region.

Skills

Customer service

Communication

Medical terminology

HIPAA compliance

Typing 40 wpm

Multitasking

Education

High School Diploma or GED

Job description

United Urology Group is seeking a Medical Oncology Front Desk Receptionist to deliver superb patient and staff service and support the office with minimal supervision.

Responsibilities include scheduling appointments, managing patient intake, collecting co-pays, entering demographics into the EHR, scanning documents, obtaining referrals, reconciling daily payments, and coordinating follow-up procedures. Travel to other sites within a reasonable region is required.